How can we help you?

Search our help center or choose a category below.

Frequently Asked Questions

Everything you need to know about SubDupes

You forward subscription receipts to your unique SubDupes email alias using a simple Gmail or Outlook rule. We parse the vendor, amount, renewal date, and billing cycle from those emails—no bank login or inbox OAuth required.

Only subscription-related emails: receipts, renewal confirmations, trial start/end notices, and price change alerts. You stay in full control of what gets forwarded by customizing your email rules.

Absolutely. We use AES-256 encryption and never request bank or inbox OAuth. We don't sell, trade, or analyze your spending habits. Your data is yours alone, and our privacy-first architecture ensures it stays that way.

Not yet. SubDupes tracks and alerts you about renewals, but you'll still need to cancel directly with each vendor. We're exploring integration options for future releases to streamline this process.

SubDupes sends smart alerts at T-3 days and T-1 day before each subscription renews. You'll get a notification via email (and soon, SMS/push) so you have time to review, cancel, or adjust before you're charged.

You can export your subscription data as CSV (with custom tags for accounting) or PDF statements. Both formats include vendor details, amounts, renewal dates, and FX summaries—perfect for bookkeeping and tax time.

No. SubDupes never asks for bank logins or inbox access. You simply forward receipts to your private alias. This zero-knowledge approach means we can't see your banking details or read your personal emails.

We offer a Freemium plan (first 3 subscriptions free), a Solo plan ($8/month for up to 10 subscriptions), and a Pro plan ($12/month for unlimited subscriptions). All plans include T-3/T-1 alerts, price-hike detection, and CSV/PDF exports.

Still have questions?

Still need help?

Our team is here to help you with any technical issues or billing questions. We typically respond within 12-24 hours.

Chat with AI